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Terms & Conditions

Terms of use - site regulations 

  • site  douceurandmore.com (hereinafter: the "Website") is a website on an Internet network operated by the "Dossor & Moore" company, p.  General information about the company and its products, including a virtual store for purchasing the company's products (hereinafter:  "Products"). 

  • What is stated in these regulations is worded in masculine for convenience only and refers to members of both sexes.

  • What is stated in these regulations is worded in a single language for convenience only, and also applies to many languages. 

  • It is clarified that by performing actions on this site, including the purchase of product / s, you agree, accept and accept the terms of use stated in these regulations (hereinafter: "Terms of use") and other terms appearing on the site, and that you and / or anyone on your behalf will not have any claim and / Or a claim against the management of the site and / or its operators and / or the company. If you do not agree to the terms of use or some of them, you are asked not to make any use of the site. 

  • The Company may, in its sole discretion, change and / or update the Website and its contents from time to time, and these Terms and Conditions without prior notice before they enter into force. The updated terms of use will apply to you on the day they are published on the site, unless otherwise stated. 

  • It is clarified that may appear on the site in good faith and without the intention of misleading, errors and / or omissions, and the management of the site and / or the company will not bear any responsibility arising from them. 

  • The product images on the website are displayed for illustration purposes only and there may be differences in size, appearance, color, etc. between  The product, as it is displayed on the website, and the product in reality, due to display differences and so on. 

  • The chapter titles are provided for the convenience and orientation of the customer and will not be used in the interpretation of the regulations.

  • When making a purchase on the website - you declare that you are of legal age that allows you to make transactions in the country where you live, at least eighteen (18) years old, and that you own the means of payment in which the purchase will be made. 

  • It is clarified that when using the website in the name of any legal entity (including a company, authorized dealer or partnership), you declare that you are authorized to perform any action on behalf of the said legal entity. 

  • Nothing in these By-Laws shall derogate from the provisions of the Consumer Protection Law, 5741-1981 (hereinafter: "the Consumer Protection Law") and regulations that have been enacted pursuant to it, insofar as they apply to the website. 

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  • The use of the website and the sale of the products on it are intended for private and personal purposes only. Sale of products  The site is not intended for wholesale and / or resale (purchase of a product from the site and its sale  To other customers). 

  • You undertake to make your purchases on the Site in good faith, to refrain from idle orders and also not to take  Fraudulent while making purchases on the site. 

  • No content from the Site may be copied and used in any other way, including other websites, electronic publications, media publications, written publications, etc., for any purpose other than personal and private use. 

  • By using the website, you agree to comply with all the provisions of the law, regulations and law that apply to it  This use, including legislation relating to the protection of intellectual property and privacy and to refrain from using the Site at all  Illegal target.

  • Before placing an order on the site, you must register on the site. You undertake to provide accurate, complete information  And updated. The registration is one-time, and will automatically save the information you entered. 

  • The management of the site and / or the company may from time to time require additional identification information.

  • Without derogating from the above, the management of the site and / or the company will be entitled to prevent any person from using the site, temporarily or permanently at their sole discretion and without giving prior notice, including providing incorrect information, illegal use and / or violation of this policy. "B.

  • When placing an order to purchase products on the site, you will be asked to enter personal details to complete the purchase  (Here are the details"). Please be sure to provide correct and accurate details on the site, otherwise not  We can guarantee the order. The company and / or the site managers and / or its operators are not responsible for any mistake made by you while typing the details. 

  • The company and / or the site managers and / or the operators will not be responsible in the event that the purchase details are not  Will be absorbed into the system and / or any technical and / or other problem that prevents operations on the site. 

  • Payment for the products will be made by credit card. 

  • The purchase on the website will be made after its approval by the credit company, and everything is subject to the presence of the products  In stock of the company and the website. Once confirmed, the order will be registered with the company and a confirmation will be sent to you by mail  The electronic and / or in the sms notification of the execution of the operation (hereinafter "the confirmation"). The certificate will include the details  The order and your full details, and will constitute confirmation of receipt of the order by the company. It will be clarified that without  This confirmation will not receive your order by the company and the order will be considered void.

  • If the order was not approved by the credit card company, you will be sent a suitable notice and the order will be considered  As idleness. 

  • The management of the site and / or the company reserves the right to stop using the means of payment  Any site, allow the use of additional means of payment and apply various payment arrangements. 

  • Approval of the purchase operation is conditional on the product being purchased in stock on the requested delivery date  And / at the time of ordering. As long as a product is not available in stock, you will receive a request from the company for it in favor of execution  Cancellation of the purchase and refund.

  • Prices on the website include VAT.

  • The management of the site and / or the company reserves the right to stop selling products at any time.

  • When making the purchase on the website, you can choose between self-collection by prior arrangement and delivery to your home  For your convenience. 

  • It is clarified that the "Shipments and Returns" website page and the shipping policy on the website form an integral part of this policy. 

  • It is clarified that notwithstanding what is stated on the page "Shipments and Returns" and in these Terms and Conditions, the Company will be entitled to change the shipping areas, the amount of the shipping fee and the delivery options from time to time and without the need to provide  Advance notice. 

  • The products purchased by you, will be sent to you only after receiving a payment confirmation from the credit company  And will be provided to the address you provided when placing your order or your user information. 

  • The company will operate to the best of its ability to deliver the products quickly, between 7-3 business days (Sundays to  Thursday, not including Fridays, Saturdays, holiday eves and holidays) except for deliveries to special areas specified in the delivery policy subject to the delivery policy on the website. 

  • If the company is unable to deliver the products to the requested area or at said times, from  For whatever reason, the company will contact you to find a solution to the satisfaction of both parties.

  • The price of the products on the website does not include the shipping fee. The amount of the shipping fee will apply to you and will be attached 

  • At the end of the ordering process according to the chosen shipping method.

  • The Company will not be liable for any delay and / or delay in delivery and / or non-delivery of products caused as a result of force majeure and / or any reason beyond the Company's control. 

  • You must notify the company immediately if the products were not delivered during the delivery period specified on the website, in which case the new delivery time will be considered from the date of coordination of a new date.

  • It will be clarified that in the event that the products are returned to the company due to incorrect details, the payment for shipping and handling fees will apply to you.

  • You may cancel the transaction in accordance with the provisions of the Consumer Protection Law 1981 and regulations enacted thereon  Pio. 

  • A request to cancel a transaction will be made by contacting the company by telephone only. 

  • Cancellation of the transaction or replacement of the product will be possible within 14 days from the date of receipt of the product and subject to the above: 

  • Only product that is not damaged or unused will be accepted, in its original packaging (as packaged),  With the label and the purchase invoice attached, up to 14 days from the date of purchase. 

  • A product assembled at the customer's home will not be returned. 

  • The product will be returned by courier or returned to the address: Dror 16, Tel Aviv, and by prior arrangement! 

  • The cost of shipping will apply to the customer, except in exceptional cases where the warranty on the product applies  About the company, such as a defect or mistake in the order. 

  • The shipping costs of the original transaction will not be refunded. 

  • The customer will be credited after the product is received by the company and approved, in accordance with the policy  The payment.

  • Options for receiving a credit for replacement needs: The product can be returned, in its original packaging  And completion (as packaged), within 14 days of receipt, and to receive a credit for it. Will apply to the customer  The shipping costs of the product returned to the company and of the replacement product (s) sent to his home.

  • In the event of a product return in exchange for a refund, the company wondered may charge a cancellation fee  At a rate of 5% of the returned product or NIS 100 (whichever is lower) for clearing costs,  Service and more. 

  • If, after placing an order on the website, it becomes clear that the product is out of stock and / or that it cannot be delivered, the company will create with you.  Contact us to return your money or offer a replacement product. 

  • If, on the day of delivery, it turns out that not all the products you purchased were delivered, you must contact the company at the same time.  In the contact details on the "Contact Us" page to receive a refund for the missing product or to collect the product by prior arrangement.

  • You agree and declare that the submission of your personal details on the site is done according to your wishes and with your full consent. 

  • It will be clarified that you do not have to provide the said information, but without providing it you will not be able to 

  • Purchase the company's products on the site

  • The company will do everything in its power to secure the information entered on the site with the help of security measures  Technological. Notwithstanding the foregoing, it is hereby clarified that the company will not bear any responsibility in the event of intrusion or burglary and / or any damage caused due to the use of the website and / or the content displayed on it and / or  In the services that accompany it, by a user of the site or someone on his behalf. 

  • It is clarified that the company will not make any use of the details of the customer's means of payment, and these details will not be passed on to any other party. 

  • Notwithstanding the foregoing, the Company may transfer a user's personal details to a third party in cases where the customer has committed an act that may harm the company and / or any third parties, use to commit an illegal act, or if the company has received a court order instructing it to provide the customer's details to a third party. And in any dispute or legal proceedings. 

  • It is clarified that the company will be allowed to use "cookies" in order to provide its users with an efficient service and save the customer the need to enter his personal details every time he enters the site.

  • All copyrights and intellectual property on the Site are the property of Dosor & Moore only. 

  • You may not copy, reproduce, distribute, sell, market, rent or translate any information from the Site, including  Trademarks, images and texts, product design, product images, etc. without permission  In advance and in writing of the company.

  • The law applicable to the use of the website, the invitation and these regulations, including its interpretation or conflict arising therefrom is Israeli law only. 

  • In any case of dispute, the competent courts in Tel Aviv-Yafo shall have exclusive jurisdiction  To discuss it.

  • The company does not directly or indirectly bear any responsibility for damages resulting from the use and / or reliance on information published on external sites or information from third parties. In addition, the company does not bear any responsibility for damages related to the use and / or performance of the site.

  • The company will not be liable in cases where the defect in the product was caused as a result of incorrect use or damage  Caused to him after his receipt.

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